TERMS OF USE

Last Updated: 30 April 2024
Version: 1.0

1. INTRODUCTION AND ACCEPTANCE

Welcome to the website of TURGON MANAGEMENT LTD (Company Number: 13614887), a company registered in England and Wales (“we”, “us”, “our”, “Company”).

These Terms of Use (“Terms”) govern your access to and use of our website www.turgonmanagementltd.com (the “Website”) and any services, content, or materials provided through the Website (collectively, the “Services”).

Important Notice: By accessing or using this Website, you confirm that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy. If you do not agree to these Terms, you must not use this Website or our Services.

These Terms constitute a legally binding agreement between you (“User”, “you”, “your”) and TURGON MANAGEMENT LTD. We reserve the right to modify these Terms at any time (see Section 18).

2. COMPANY INFORMATION

TURGON MANAGEMENT LTD

Company Registration Number: 13614887
Registered in: England and Wales
Registered Office: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom
Email: [email protected]

3. SERVICES DESCRIPTION

TURGON MANAGEMENT LTD provides professional digital marketing services to business clients, including but not limited to:

Search Engine Optimization (SEO) – Organic search visibility improvement
Pay-Per-Click (PPC) Advertising – Paid advertising campaign management
Social Media Marketing – Social media strategy and management
Email Marketing – Email campaign design and execution
Website Development – Website design, development, and maintenance
Mobile App Development – Mobile application design and development
Content Marketing – Content strategy and creation
Lead Generation – Business development and lead acquisition services

Our Services are provided on a business-to-business (B2B) basis to corporate clients, businesses, and professional organizations. We do not provide services directly to consumers.

Note: The Website serves as an informational platform. Specific Service agreements are subject to separate written contracts between TURGON MANAGEMENT LTD and the client.

4. ELIGIBILITY AND USER REQUIREMENTS

4.1 Age Requirement

You must be at least 18 years of age or the age of legal majority in your jurisdiction to use this Website and Services. By using the Website, you represent and warrant that you meet this requirement.

4.2 Business Use Only

This Website and our Services are intended for business use only. If you are accessing the Website on behalf of a business or organization:

You represent that you have the authority to bind that entity to these Terms
References to “you” include both you individually and the entity you represent
You agree to ensure that all users from your organization comply with these Terms

4.3 Geographic Restrictions

Our Services are primarily offered to clients located in the United Kingdom and European Union. Access from other jurisdictions may be subject to local laws and regulations, which are the User’s sole responsibility to comply with.

5. ACCEPTABLE USE POLICY

5.1 Permitted Use

You may use the Website for lawful business purposes only, including:

Browsing information about our Services
Contacting us to inquire about Services
Accessing resources and content we make available
Engaging with our business communications

5.2 Prohibited Activities

You agree NOT to:

Violate Laws: Use the Website for any unlawful purpose or in violation of any applicable laws or regulations
Infringe Rights: Violate intellectual property rights, privacy rights, or any other rights of TURGON MANAGEMENT LTD or third parties
Harmful Content: Transmit any content that is defamatory, obscene, threatening, harassing, discriminatory, or otherwise objectionable
Security Breaches: Attempt to gain unauthorized access to the Website, servers, networks, or databases
Malicious Code: Introduce viruses, malware, trojans, or any other malicious code
Reverse Engineering: Reverse engineer, decompile, or disassemble any aspect of the Website
Automated Access: Use bots, scrapers, crawlers, or automated systems without our prior written consent
Overload Systems: Place unreasonable load on our infrastructure or interfere with Website functionality
Impersonation: Impersonate any person or entity, or falsely represent your affiliation with any entity
Commercial Exploitation: Use the Website for unauthorized commercial purposes or competitive intelligence
Data Harvesting: Collect or harvest personal data from the Website without consent
Frame or Mirror: Frame, mirror, or republish any part of the Website without authorization

Consequences of Violations: Violation of this Acceptable Use Policy may result in immediate termination of your access to the Website and Services, and we may pursue legal action and report violations to law enforcement authorities.

6. INTELLECTUAL PROPERTY RIGHTS

6.1 Our Intellectual Property

All content, materials, and intellectual property on this Website, including but not limited to:

Text, graphics, logos, images, icons, photographs, and illustrations
Audio and video content
Software, code, and functionality
Design, layout, and look-and-feel
Trademarks, service marks, and trade names
Proprietary methodologies and processes

are the exclusive property of TURGON MANAGEMENT LTD or our licensors and are protected by:

UK and international copyright laws
Trademark laws
Database rights
Other intellectual property rights and laws

6.2 Limited License to Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:

Access and view the Website for personal or internal business purposes
Print or download content solely for your internal business use

This license does NOT permit you to:

Modify, reproduce, distribute, or publicly display any content
Create derivative works or compile content
Use content for commercial purposes without our written consent
Remove or obscure copyright, trademark, or other proprietary notices

6.3 Trademarks

“TURGON MANAGEMENT LTD”, our logo, and other marks used on the Website are trademarks or registered trademarks of TURGON MANAGEMENT LTD. You may not use these trademarks without our prior written permission.

6.4 Third-Party Content

The Website may contain content owned by third parties. Such content remains the property of the respective owners and may be subject to separate terms and conditions.

7. USER CONTRIBUTIONS AND COMMUNICATIONS

7.1 Communications with Us

When you contact us via email or other communication channels, you may provide us with information, feedback, questions, or suggestions (“Communications”).

7.2 License to Use Communications

By submitting Communications to us, you grant TURGON MANAGEMENT LTD a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to:

Use, reproduce, modify, adapt, and publish your Communications
Incorporate suggestions or feedback into our Services
Create derivative works based on your Communications

This license is necessary for us to:

Respond to your inquiries and provide Services
Improve our Services based on feedback
Share testimonials or case studies (with your consent)

7.3 Representations and Warranties

By submitting Communications, you represent and warrant that:

You own or have necessary rights to the content
The content does not violate any third-party rights
The content is accurate and not misleading
The content does not contain confidential or proprietary information (unless clearly marked)

7.4 Confidential Information

If you wish to provide confidential business information, please clearly mark it as “CONFIDENTIAL” and contact us to establish a Non-Disclosure Agreement (NDA) before disclosure.

8. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law:

8.1 “AS IS” and “AS AVAILABLE” Basis

The Website and Services are provided on an “AS IS” and “AS AVAILABLE” basis, without any warranties of any kind, either express or implied.

8.2 No Warranties

We specifically disclaim all warranties, including but not limited to:

Merchantability: That the Website or Services are suitable for any particular purpose
Fitness for Purpose: That the Website will meet your specific business requirements
Non-Infringement: That use of the Website will not infringe third-party rights
Accuracy: That information on the Website is complete, accurate, or current
Availability: That the Website will be uninterrupted, timely, secure, or error-free
Quality: That defects will be corrected or that the Website is free from viruses or harmful components

8.3 Information Accuracy

While we make reasonable efforts to ensure information on the Website is accurate and up-to-date:

We do not warrant the accuracy, completeness, or reliability of any content
Information may contain technical inaccuracies or typographical errors
Services descriptions are general and subject to change
You should not rely solely on Website information for business decisions

8.4 Third-Party Content and Links

We make no representations or warranties regarding:

Third-party websites linked from our Website
Content, products, or services provided by third parties
Third-party information referenced on the Website

UK/EU Consumer Rights Notice: Nothing in these Terms affects your statutory rights as a consumer under UK or EU law, including the Consumer Rights Act 2015. These disclaimers apply only to the extent permitted by law.

9. LIMITATION OF LIABILITY

9.1 Exclusions and Limitations

To the maximum extent permitted by applicable law, TURGON MANAGEMENT LTD, its directors, officers, employees, agents, and affiliates shall NOT be liable for:

Excluded Damages:

Indirect Damages: Any indirect, incidental, special, consequential, or punitive damages
Business Losses: Loss of profits, revenue, business opportunities, or contracts
Data Losses: Loss of data, information, or content
Reputational Harm: Damage to reputation or goodwill
Cost of Substitutes: Cost of procurement of substitute goods or services
Business Interruption: Loss resulting from system downtime or interruptions

Even if Arising From:

Use or inability to use the Website or Services
Unauthorized access to or alteration of your data
Third-party conduct or content on the Website
Any other matter relating to the Website or Services

9.2 Maximum Liability Cap

In no event shall our total aggregate liability to you for all claims arising out of or related to these Terms or the Website exceed:

The greater of:

£100 (One Hundred British Pounds Sterling), OR
The amount you have paid to us (if any) in the 12 months preceding the claim

9.3 Exceptions to Limitations

Nothing in these Terms shall exclude or limit our liability for:

Death or Personal Injury: Caused by our negligence
Fraud or Fraudulent Misrepresentation
Gross Negligence or Willful Misconduct
Breach of Statutory Rights: That cannot be excluded under UK or EU law
Any other liability: That cannot be excluded or limited by applicable law

9.4 Basis of the Bargain

You acknowledge that we have set our prices and entered into these Terms in reliance upon the disclaimers and limitations of liability set forth herein, which allocate risk between us and form the basis of the bargain between the parties.

UK/EU Law Notice: If you are a consumer in the UK or EU, nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015 or EU Consumer Protection Directives. These limitations apply only to the extent permitted by mandatory consumer protection laws.

10. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless TURGON MANAGEMENT LTD, its directors, officers, employees, agents, affiliates, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from:

Your use or misuse of the Website or Services
Your violation of these Terms
Your violation of any rights of another party, including intellectual property rights
Your breach of any applicable laws or regulations
Any content or information you submit through the Website
Your negligence or willful misconduct

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claim.

11. THIRD-PARTY WEBSITES AND CONTENT

11.1 Links to Third-Party Sites

The Website may contain links to third-party websites, services, or resources (“Third-Party Sites”) for your convenience and information. These links do not constitute:

An endorsement, authorization, or representation of our affiliation with that third party
An endorsement of their content, products, services, or privacy policies

11.2 No Responsibility

We are NOT responsible or liable for:

The availability, accuracy, or content of Third-Party Sites
The products, services, or information provided by third parties
Your interactions with Third-Party Sites
The privacy practices of Third-Party Sites

11.3 Your Risk

When you access Third-Party Sites:

You leave our Website and are subject to their terms and policies
You do so at your own risk
We recommend reviewing their terms of service and privacy policies

11.4 Reporting Problematic Links

If you find a link on our Website that you believe is inappropriate or broken, please contact us at [email protected] and we will review it.

12. SERVICE CONTRACTS AND AGREEMENTS

12.1 Separate Agreements Required

Use of this Website does NOT constitute a contract for Services. If you wish to engage TURGON MANAGEMENT LTD for professional services:

A separate written Service Agreement or Master Services Agreement must be executed
Specific terms, pricing, deliverables, and timelines will be documented in that agreement
The Service Agreement will govern the provision of Services, not these Terms of Use

12.2 Inquiries and Quotations

Inquiries about Services made through the Website are:

Non-binding requests for information
Subject to our availability and acceptance
Not offers or commitments to provide Services

Any quotations provided are:

Valid for the period specified in the quotation (typically 30 days)
Subject to change based on project scope clarification
Not binding until a formal contract is signed

12.3 Service Terms

Service Agreements will typically include:

Scope of Work: Detailed description of services to be provided
Pricing and Payment Terms: Fees, payment schedule, and accepted payment methods
Timelines and Deliverables: Project milestones and delivery dates
Intellectual Property: Ownership and licensing of work product
Confidentiality: Protection of confidential information
Warranties and Representations: Service-specific warranties
Termination: Conditions for ending the engagement
Dispute Resolution: Process for resolving disagreements

13. PAYMENT TERMS (For Service Contracts)

When Services are provided under a separate Service Agreement, the following general payment terms apply (unless otherwise specified in the Service Agreement):

13.1 Pricing and Fees

All prices are quoted in British Pounds Sterling (GBP)
Prices are exclusive of VAT unless otherwise stated
Fees are based on the scope of work defined in the Service Agreement

13.2 Payment Methods

We accept payment via:

Bank transfer (BACS, CHAPS)
Credit/debit card (subject to processing fees)
Other methods as agreed in writing

13.3 Payment Terms

Standard payment terms: Net 30 days from invoice date
Deposit may be required before work commences (typically 25-50%)
Monthly retainers are due in advance on the 1st of each month
Project-based work may be invoiced in milestones

13.4 Late Payment

In accordance with the Late Payment of Commercial Debts (Interest) Act 1998:

Late payments may incur interest at 8% per annum above the Bank of England base rate
We may charge statutory compensation for debt recovery costs
We reserve the right to suspend Services for overdue accounts

13.5 Refunds and Cancellations

Refund and cancellation policies are specified in the Service Agreement. Generally:

Deposits are non-refundable once work has commenced
Cancellations require written notice (typically 14-30 days)
Fees for completed work are non-refundable
Unused retainer portions may be refundable (subject to agreement terms)

14. DATA PROTECTION AND PRIVACY

14.1 Privacy Policy

Our collection, use, and protection of personal data is governed by our Privacy Policy, which forms part of these Terms by reference.

We comply with:

UK General Data Protection Regulation (UK GDPR)
EU General Data Protection Regulation (EU GDPR)
Data Protection Act 2018
Privacy and Electronic Communications Regulations (PECR) 2003

14.3 Your Data Rights

You have rights regarding your personal data, including:

Right of access to your data
Right to rectification of inaccurate data
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object to processing

For details on exercising these rights, see our Privacy Policy or contact [email protected].

14.4 Client Data (Service Contracts)

When providing Services, we may process data on your behalf. In such cases:

A Data Processing Agreement (DPA) will be executed
You are the Data Controller; we are the Data Processor
We will process data only on your documented instructions
Appropriate security measures will be implemented

15. TERMINATION AND SUSPENSION

15.1 Your Right to Stop Using

You may stop using the Website at any time. If you wish to terminate a Service Agreement, you must follow the termination provisions in that agreement.

15.2 Our Right to Terminate or Suspend

We reserve the right to, without notice, temporarily or permanently:

Suspend or terminate your access to the Website if:
- You violate these Terms
- You engage in fraudulent, abusive, or illegal activity
- We suspect security breaches or unauthorized access
- Required by law or regulatory authority
Modify or discontinue the Website or any portion thereof

15.3 Effect of Termination

Upon termination:

Your right to use the Website immediately ceases
Sections that by nature should survive (e.g., warranties, limitations, indemnification) continue to apply
Outstanding payment obligations remain due and payable
Service Agreements are governed by their own termination clauses

15.4 No Liability

We shall not be liable to you or any third party for suspension or termination of access to the Website.

16. DISPUTE RESOLUTION

16.1 Informal Resolution

Before initiating formal proceedings, we encourage you to contact us at [email protected] to resolve disputes informally. We commit to working in good faith to reach a mutually acceptable resolution.

16.2 Mediation

If informal resolution fails, both parties agree to attempt to resolve the dispute through mediation before pursuing litigation. Mediation costs will be shared equally.

16.3 Arbitration (Optional for B2B Disputes)

For business-to-business disputes, the parties may agree to binding arbitration under the rules of:

London Court of International Arbitration (LCIA), or
International Chamber of Commerce (ICC)

Arbitration will be conducted in London, England, in the English language.

16.4 Litigation

If mediation or arbitration is unsuccessful or not pursued, disputes shall be resolved through litigation in accordance with Section 17 (Governing Law and Jurisdiction).

16.5 Consumer Disputes (EU/UK)

If you are a consumer in the EU or UK, you may also use the European Commission’s Online Dispute Resolution (ODR) platform: ec.europa.eu/consumers/odr

17. GOVERNING LAW AND JURISDICTION

17.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

17.2 Jurisdiction

Subject to Section 16 (Dispute Resolution), the parties submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any disputes arising out of or in connection with these Terms.

17.3 Consumer Rights (UK/EU)

If you are a consumer in the UK or EU:

You retain the benefit of mandatory consumer protection laws in your country of residence
Nothing in these Terms affects your statutory rights
You may bring proceedings in your local courts if permitted by law

18. CHANGES TO THESE TERMS

18.1 Right to Modify

We reserve the right to modify, amend, or update these Terms at any time, at our sole discretion, for reasons including but not limited to:

Changes in applicable laws or regulations
Changes to our Services or business practices
Security or operational considerations
Clarification or correction of terms

18.2 Notification of Changes

When we make material changes to these Terms, we will:

Update the “Last Updated” date at the top of this page
Post the revised Terms on the Website
Where appropriate, notify you via email or prominent notice on the Website

18.3 Your Acceptance

Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must discontinue use of the Website.

18.4 Review Regularly

We encourage you to review these Terms periodically to stay informed of updates.

19. GENERAL PROVISIONS

19.1 Entire Agreement

These Terms, together with our Privacy Policy and any Service Agreement, constitute the entire agreement between you and TURGON MANAGEMENT LTD regarding your use of the Website, and supersede all prior or contemporaneous communications and proposals.

19.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable:

That provision shall be enforced to the maximum extent permissible
The remaining provisions shall remain in full force and effect
The invalid provision shall be replaced with a valid provision that most closely reflects the original intent

19.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.

19.4 Assignment

You may not assign or transfer these Terms or any rights granted hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section is void.

19.5 No Agency

Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and TURGON MANAGEMENT LTD.

19.6 Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms where such failure results from circumstances beyond our reasonable control, including but not limited to:

Acts of God (natural disasters, pandemics)
War, terrorism, civil unrest
Government action or regulation
Labor disputes or strikes
Internet or telecommunications failures
Cyber-attacks or security breaches affecting infrastructure

19.7 Third-Party Rights

These Terms do not confer any rights or remedies upon any person other than the parties to these Terms (except as expressly provided herein).

19.8 Headings

Section and subsection headings are for convenience only and shall not affect the interpretation of these Terms.

19.9 Language

These Terms are drafted in English. Any translations are provided for convenience only. In case of conflict, the English version prevails.

19.10 Survival

Provisions that by their nature should survive termination (including but not limited to Sections 6, 8, 9, 10, 17) shall survive termination of these Terms.

20. CONTACT INFORMATION

For Questions or Concerns About These Terms:

TURGON MANAGEMENT LTD
Legal and Compliance Department
Email: [email protected]
Postal Address: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom

Response Time: We aim to respond to all inquiries within 5 business days.

For Service Inquiries:

Email: [email protected]

For Privacy or Data Protection Queries:

Email: [email protected]
See our Privacy Policy for details.

21. ACKNOWLEDGMENT

By using this Website, you acknowledge that:

You have read and understood these Terms of Use
You have read and understood our Privacy Policy
You agree to be bound by these Terms
You are legally capable of entering into binding contracts
You will use the Website in compliance with all applicable laws

If you do not agree to these Terms, you must not use this Website or our Services.

TURGON MANAGEMENT LTD | Company Number: 13614887 | Registered in England and Wales
167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom
© 2024 TURGON MANAGEMENT LTD. All rights reserved.
Terms of Use Version 1.0 – Last Updated: 30 April 2024

Terms of Use